Florida Nonmedical Support
Compassionate help for everyday living at home
E'Lou provides nonmedical homemaker and companion services that support comfort, connection, and routine for people whose needs fit this level of service.
AHCA Registration No. 242120
Florida Homemaker and Companion Services Provider
Dependable presence. Respectful support. Meaningful connection.
E'Lou Service Area
Serving seven Florida counties
- Baker
- Clay
- Duval
- Flagler
- Nassau
- St. Johns
- Volusia
Who We May Support
The right level of help for the right person
Homemaker and companion services may be appropriate for older adults, adults with disabilities, and people recovering after a hospital stay who need nonmedical help with routines, household tasks, or companionship.
Every inquiry is reviewed individually. Services begin only when the person's needs, requested duties, home environment, and schedule fit E'Lou's authorized nonmedical scope.
Approved Nonmedical Duties
Practical support that makes daily life more manageable
Companion Services
Connection, presence, and encouragement
- Friendly conversation and social engagement
- Reading, games, hobbies, and meaningful activities
- Accompaniment on approved outings, appointments, and errands
- Meal preparation and serving
- Routine reminders and dependable companionship
- Communication of approved observations to the family or E'Lou office
Homemaker Services
Help maintaining a comfortable household routine
- Light housekeeping and household organization
- Laundry and changing bed linens
- Meal planning and preparation
- Grocery-shopping assistance and household errands
- Dishes, kitchen cleanup, and trash removal
- Other approved routine household activities
Why It Matters
Everyday support can protect routine and strengthen connection
For the individual
A familiar routine, meaningful conversation, help with routine household needs, and respectful companionship at home.
For the family
A dependable source of nonmedical support and clearer communication about approved service visits.
Clear Service Boundaries
What this service does not include
E'Lou will help determine whether the requested support fits homemaker and companion services or requires a different licensed provider.
- Bathing, dressing, grooming, toileting, or feeding assistance
- Hands-on transfers or hands-on walking assistance
- Medication administration, injections, or wound care
- Vital-sign monitoring, nursing, or medical treatment
- Physical, occupational, or speech therapy
- Emergency or continuous medical monitoring
Getting Started
A thoughtful path from inquiry to service
- 01
Initial conversation
- 02
Needs and scope review
- 03
Nonmedical service plan
- 04
Companion selection and scheduling
- 05
Ongoing communication
Payment and Coverage
Let's verify the available path before services begin
Payment may be private pay or may depend on an eligible benefit, authorization, and provider participation. Open the section below to review plans and benefits we can help investigate.
Plans and Benefits We Can Help Verify
Possible payment paths
Private pay
Individuals and families may pay directly for approved homemaker and companion services.
Long-term care insurance
Some policies may include nonmedical home-support benefits. Policy and claim requirements must be verified with the insurer.
Florida Medicaid Long-Term Care
Coverage depends on member eligibility, the authorized care plan, managed-care plan requirements, and E'Lou's provider enrollment and network status.
Medicare limitation
Original Medicare generally does not cover homemaker services when shopping, cleaning, or custodial support is the only care a person needs.
Florida plans we can help you contact and verify
If you are enrolled in Florida Medicaid Long-Term Care, we can help you identify the questions to ask your plan.
- Aetna Better Health of Florida
- Community Care Plan
- Florida Community Care
- Humana Medical Plan
- Molina Healthcare of Florida
- Simply Healthcare Plans
- Sunshine Health
- UnitedHealthcare Community Plan of Florida
What must be verified
- ✓ Member eligibility and plan information
- ✓ Requested service and schedule
- ✓ Authorization or care-plan requirements
- ✓ Provider participation and member cost
Please do not send medical records, Social Security numbers, or insurance identification through ordinary email.
Begin With a Conversation
Tell us what kind of support would help.
An E'Lou representative will review the request, explain the nonmedical scope, and help determine whether homemaker and companion services are an appropriate fit.
Intakes and service agreements are currently completed directly with an authorized E'Lou representative.
Contact E'Lou